Cleantie Pickup Delivery Web App

Cleantie is pleased to announce the release of the new Cleantie Pickup & Delivery Web App. This web-based form allows Cleantie clients to easily add a pickup request form to their website, enabling customers to schedule pickups in just a few simple steps.

How It Works

1. This feature is available exclusively to Cleantie customers subscribed to the Enterprise plan and requires a one-time setup fee. Contact Cleantie Support to obtain your custom iframe link and enable website-based pickup requests. See Cleantie website for pricing.

2. Add the iframe form to your website and start accepting pickup requests within minutes.

3. Customers do not need to download an app or create an account. They simply complete the form with their name, address, and payment details.

4. Once the customer enters their name, phone number, and ZIP code, the system automatically checks the delivery zone. If the address is within your service area, the customer can proceed.

5. If the customer is already registered in your Cleantie POS, the system will automatically populate their encrypted address and payment information. Customers may update or change their address and card on file before submitting the request.

6. The customer selects a pickup date, adds any special instructions, and submits the request.

7. A text message notification is sent to the store and driver based on the delivery settings configured in the POS.

8. If Shipday integration is enabled, the pickup request is automatically added to the Shipday Dispatcher.

9. You may then assign your own driver or dispatch a third-party delivery service, such as Uber or DoorDash, to complete the pickup. For additional details, please refer to Shipday Dispatch Process – Cleantie

Web App vs Mobile App

Web App Advantages

• Simple and fast for customers to use

• No app download or account creation required

• Can be embedded directly into your website

Mobile App Differences

• The mobile app supports deliveries only within the exclusive territory assigned by Cleantie

• The web app is not restricted by ZIP code exclusivity. As long as the address falls within your configured geofencing area, the pickup request is allowed without territorial limitations

• Web App only works with Clover Merchant account. Square is not supported. Square works with Cleantie Mobile App.