You must install the Windows driver on your computer first before connecting the printer to your Cleantie Driver. Cleantie supports most thermal printers for invoice printing. The Epson TMT is the recommended invoice printer. The Epson TMU220 is the only supported tag printer.
Follow the steps below to install the Windows driver on your computer.
Follow the steps below to install the Windows driver on your computer.
Step 1. If your printer comes with a disc, that disc might contain software that installs a driver for the printer. Download and install the driver yourself. You can search for a driver on the manufacturer's website. For the Epson printer advanced driver click here to download or Logon to the Epson POS website to select the proper driver.
Step 2: Get the EPSON Advanced Printer Driver.
Step 3. After unpacking files for installation, the installation begins. Follow the installation guide.
Step 4. Select the proper Epson Printer for the invoice and Epson TMU220 printers for the tag printer from the list.
Step 5. Make sure to create a USB port.
Step 6: Navigate to Windows Control Panel, Printers, and print a test page using one of your installed printers.
Step 7. After you have successfully printed a test page, go to Cleantie Driver to connect the driver to the Cleantie app. Click here for instructions on how to set up Cleantie Driver.
For additional information on how to control total invoices to be printed or enable or disable the tag printing option, refer to Price List Setup.
Star Printer
If you are using Star TSP Printer, and have any issues with printing, use the following process to emulate Epson Commands:
https://posguys.com/blog/tech-support/article/Star-Micronics-Epson-Emulation-Setup
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