Cleantie supports any USB HID-compliant weight scale. Follow steps below to setup and connect your scale to Cleantie driver. We recommend Fairbanks Scales Flat Top Parcel Shipping Scale. Save time and money by quickly and easily weighing Wash & Fold bags.
Step 1. Connect your Scale using a USB cable to the USB port on your computer.
Step 2 Go to Windows Start, Select programs, Open Cleantie folder, Select Cleantie Driver. Logon to the driver using your Cleantie account credentials. Go to Driver Settings, Under Scale Settings, select Scale type (e.g Fairbanks). If your scale is not listed in the Type enter proper Vendor Id and Product Id from step 4.
Step 3. Configure your price list to read the scale when Wash & Fold Item is selected. Check Item options in Price List setup. Click here to for additional information on how to configure the price list options.
Step 4. If your Scale type is not listed in Cleantie driver, use the following process to find out your scale Vendor ID (VID) and a Product ID (PID) during the USB integration process. Go to Windows Control Panel -> Devices and Printers -> locate your scale -> right click ->Properties -> Select HID Complication Interface -> Select Events -> Make note of Vendor Id and PID.