Scales

Cleantie supports any USB HID-compliant weight scale. Follow the steps below to setup and connect your scale to the Cleantie driver. We recommend the Fairbanks Scales Flat Top Parcel Shipping Scale. Save time and money by quickly and easily weighing Wash & Fold bags. 

Step 1. Connect your Scale using a USB cable to the USB port on your computer.

Step 2. Go to Windows Start, select programs, and select the Cleantie Driver from the Cleantie folder. Logon to the driver using your Cleantie account credentials. Go to Driver Settings. Under Scale Settings, select the scale type (e.g., Fairbanks). If your scale is not listed in the type, enter the proper Vendor ID and Product ID from step 4.

Step 3. Configure your price list to read the scale when Wash & Fold Item is selected. Check item options in the Price List setup. Click here to for additional information on how to configure the price list options.

Step 4. If your scale type is not listed in the Cleantie driver, use the following process to find out your scale's Vendor ID (VID) and Product ID (PID) during the USB integration process. Go to Windows Control Panel->Devices and Printers->locate your scale->right click->Properties->Select HID Complication Interface->Select Events->Make note of the Vendor Id and PID.

Click here to get a list of all USB Vendors with Vendor Id and Product ID.