Easily Customizable – Ability to Incorporate Modern Design Schemes
TMS check-in screen is the most user-friendly and powerful in the market. It allows users to price orders systematically, and accurately, with the touch of a few keys. With our interactive design, screens on all of our devices flow naturally, and seamlessly, making the next step always predictable.
A highly functional and flexible menu layout offers success for any POS. In order to accommodate some of the most demanding menus, TMS’s minimal menu design delivers comprehensive and logical sequencing to dramatically reduce entry errors, and therefore increase overall productivity. Unlimited Service options, departments, items menus, and modifiers ensure that any price list can be implemented so you can design a simple user interface for your staff.
A highly functional and flexible menu layout often decides the success of a point of sale system in any environment. In order to accommodate some of the most demanding menus, TMS´s simplified menu designs deliver comprehensive and logical sequencing to dramatically reduce entry errors, therefore increasing your overall productivity.
Unlimited services, departments, items, menus and modifiers ensure that any menu can be implemented so you can design an effective interface for your staff.
TMS check-in screen is the most user-friendly and powerful tool in the market. The check-in screen allows users to price orders systematically and accurately with the touch of a few keys. Multiple price lists allow the user to select the proper pricing options for each customer.
- Retail, Wholesale, Hotel, & Valet Invoicing
- Garment Tracking System with barcoded tags
- alteration, laundromat & shoe repair services
- SKU & PLU feature with Inventory tracking
- Over 110 Powerful Crystal Reports
- Integrated online credit card processing
- SMS or e-mail delivery notification system
- Microsoft SQL Database
- Multiple schedules & price lists
- Complete control on Inventory and Cash
- Employee Payroll and Time Clock features
- Hotel guest & staff billing
- Customer loyalty point system
- Digital Scale Interface
- Laundry machines cost tracking
- Conveyor & 3rd Party Auto Assembly System
- iAssemble Auto Assembly Integration
- Laundry Bag & Shoe Repair Label printing
- Centralized hosted database
- Card concept's coinless Laundry-Card
- Specific upcharge per item for maximum accuracy in pricing
- Special items on sale appear automatically at specific dates, and is disabled after expiring
- Used, new garment, and gender type options to track the type of garment
- Customer´s special requests, starch type or discounts are applied automatically
- A customer´s special price list is selected automatically
- Environmental upcharge fee is automatically applied
- Hotel commission and sales person tracking
- Print customized release forms automatically
- Multiple check-in for the same customer
- Restriction on total items per order
- Alert production limit
Know your business better, using our sophisticated dashboard
The dashboard shows the most valuable metrics that give you insight into the performance of your store and the behavior of your customers. The metrics are shown in numeric format and also as graphs where appropriate. Data is made digestible for everyone – TMS Analytics is designed to make numbers easy to understand. No need to hunt through spreadsheets as TMS Analytics breaks it down for easy calculation.
Customers Insights feature
Attracting customers is the primary goal of your business because it is the customer who creates the demand for your services. Businesses often compete through advertisements or lowered prices to attract customers. Happy customers are expected to continue using your services. It is crucial to closely monitor the relationships you have with customers, often asking their feedback to learn whether new products should be created or adjustments made to what is currently offered.
In the Age of Experience, increasing customer expectations compel us to improve our business model. TMS Customer Insights report provides you with complete control of how customers are using your services.
Sophisticated Customer Profile
In the modern marketing world, understanding customer trends is crucial. The Always On consumer demands a level of service; customer profiling is a huge step towards being able to improve that. Profiling your customers enables you to draw insights on customer activity and frequency, enhancing business opportunities. Capture customer information and connect regularly to keep your business top of mind. TMS offers a very sophisticated customer profile to track your customer's details. Use customer profile to setup a special price list, assign specific discount, make special requests notes or add urgent Memo to give better customer service. Use CRM notes to track each incident or complains about the customer.
3" wide Tag rolls are the most popular and affordable tags in the market that are printed and cut automatically using Epson TMU220 printer. Tags can be printed in ½” for laundry items or 1” size format for dry cleaning items or ½” for both. Made of heavyweight, wet-strength paper, with superior quality withstand all dry cleaning and laundry processes.
TMS prints professional looking invoice on Epson or any thermal printer. Customized Release form can be printed automatically to protect you for any potential claim or dispute.
Print your company logo to give your invoice a professional look at no extra cost.
Customize your invoice format to print advertising, customers’ preference or any other optional messages. Delivery route details with special instructions can be printed for your router delivery customers.
Charge customers statements can be created and printed in few minutes or sent by email to charge customers automatically. Credit Card on File customers can be charged automatically using our integrated credit card processing software. Statement process can be grouped by Route Delivery, Company customers, or Card On File customers.
Credit/Debit & Gift Card Processing
TMS processes Credit/Debit and Gift Cards through New Verifone Platform Point Services for card present and Web-based Payware Connect for Card On File transactions.
VeriFone’s Payware Connect is a highly configurable, hosted, web-based payment gateway service that provides the perfect way to generate recurring revenue. Merchants can efficiently and securely process payments from any internet-connected computer. Cloud-based hosted payment solution is PCI DSS-compliant, so you reduce your PCI compliance scope. Daily settlement report is emailed automatically to keep merchants informed of daily transactions.
Use your own merchant account or get the merchant account through CSI merchant services to save money on payware connect hosting fee. Cleantie is validated with Paymentech, First Data North (CardNet); Elavon; and Heartland. Please note First Data Nashville platform is not supported, only First Data North
Laundromat Operation Made Easy
TMS has special features designed for laundromat operation. CSI POS is integrated with laundry card from card concepts, which manufactures and develops automated systems for the self-service laundromat industry.
The following is a summary of the features for laundromat operation:
- Integrated laundry card system
- Integrated credit card processing
- Interface with digital scales
- Washer & dryer machine costs module
- Laundry usage instructions printing feature
- Special function to Track individual washer & dryer costs and orders
- Customized reporting for wash & fold processes
- Laundry bag labels printing feature
- Loyalty Coupons feature
- Email or Text Message notification option.
Card Concept Laundry Card
Laundromat edition of TMS is integrated with Card Concept laundry card and is the best laundromat POS used in over 1000 Laundromats across the US and Canada.
Card concept's coinless LaundryCard™ system was developed to give store owners the tools needed to succeed. Custom laundry cards, on-the-fly reporting, custom marketing tools, and remote management abilities are just a few of the unique features LaundryCard™ has to offer.
The Totally Automated Store (TAS) concept was developed by one of CCI’s founders Steve Marcionetti during the company’s formation back in 2000. All of the products and services CCI produces are built around the idea of automating and simplifying the operation of running a vended laundromat. CCI’s unique development focus comes from its family roots who have been actively involved in the Laundromat industry for over 35 years.
CCI’s core product, LaundryCard™ replaces all of the coin acceptors in a laundry with card readers; traditional change machines are replaced by kiosks (called X-Changers). These kiosks dispense 'debit cards' that customers can add value to and start machines. The system maintains the customer’s card balance and allows them to revalue their card with either cash or a credit card. Along with the LaundryCard™, CCI manufactures and distributes other ancillary products that compliment laundromat operations.
If you are interested in learning more on how Card Concepts can make your business more profitable, competitive, and simpler to operate, visit the card concept website http://www.laundrycard.com
Shoe Repair Management System
The special edition of CSI POS is called the Shoe Repair Management System. Unlike other products on the market, Shoe Repair Management has complete management functionality and is simple to use.
Our SMS is used worldwide and is available in English, French, Spanish or Dutch interfaces.
Use our on demand barcoded Repair Labels to track each order and notify customers through text message or email once their order is ready for pickup.
Controlling the inventory is one of the most important parts of any shoe repair business. SMS provides a different inventory control system to prevent employee theft and provide better customer service.
- Create discrepancy report by scanning orders on the rack
- Sort inventory report by invoice #, in-date, due-date, customer name or conveyor #
- Overdue Items reports
- Exception report
- Search for missing items with description and color for any given period
- Checkout only scanned invoices to prevent mistakes
- Sell and track merchandise items using SKU barcode
Shoe repair labels are printed on Dymo 450 printer to track shoe repairs. The label includes invoice #, employee name, customer’s name, due date, and repair description. When order is ready, scan the barcode to notify the customer automatically by text message or email.
iAssemble Auto Assembly System
CSI offers iAssemble; a state-of-the-Art auto assembly software. iAssemble is a sophisticated assembly assisted software that is integrated with TMS. iAssemble provides efficient, automated order processing on the assembly conveyor or rack, thus eliminating the need for manually matching each garment with the corresponding invoice. iAssemble has the following advantages over manual assembly:
- Improves customer service by increasing order accuracy, thus eliminating customer complaints
- Reduces cost
- Increases profitability
- Reduces human error (eg. less misfiled garments)
- Improves productivity
- Requires a small assemble space
CSI Garment Tracking Software (GTS) is integrated with 3rd Party Auto Assembly Conveyors from HMC, Metalprogetti, Quick Sort and White Conveyor. Please visit our website for additional information.
Pre-printed Garment Tracking Tags
The pre-printed Garment Tracking Tags are used for the Auto Assembly System. The most popular and versatile garment identification product is our .6875” x .25 label. It is a heat-activated, white nylon material that customers say work well in both dry cleaning and laundry applications. The tags can withstand repeated dry cleaning and laundry cycles. The tags stay on the garment so they can still be scanned. The iAssemble softwar uses these tags for auto assembly purpose.
Clothing-Alteration Process Made Simple
Our two largest customers are Clothing- Alteration & Tailoring operations with over 130 locations across North America and Europe. TMS was originally designed for StitchIt in 2003 in order to control such a large operation using the latest technology with central database efficiency and scalability. The demand was to have tight control over cash and labor costs, increased customer satisfaction, and increased efficiency; all while holding down the competition and learning to analyze the growing amount of information required to properly manage the business.
To have the ability to quickly train a new employee, or a new manager, means having the confidence that your operation and customers will enjoy uninterrupted service. Reduced training times and reduced line ups at the terminals are due to TMS´s incredibly intuitive layout. All screens flow naturally and seamlessly between one other so the next step is always predictable. This will help your staff place orders accurately and efficiently, allowing more time for customer service.
- Unlimited alteration departments & items
- Sell and track merchandise items using SKU barcode
- Employee productivity tracking and magic number (total worked hours vs total revenue generated on alteration )
- Barcoded items to assign specific alteration to a seamstress
- Automated SMS or email notifications
- Loyalty Needle Point system
- Integrated credit card system
- Multi store operation support
TMS has a very powerful route/delivery system, however is being replaced with new CSI Cleantie.com platform.
The new Cleantie App gives customers the power to request on-demand dry cleaning, laundry, clothing alterations, and shoe repair services with the tap of a button. It enables the local partners to provide the most convenient, high-quality pickup and delivery service, giving drivers the power to deliver goods using the latest route optimization technology. Customers are able to schedule order and pickup services via the app. The pickup service is scheduled, the driver shows up, collecting the items, and answering any questions about the order, and making notes of any special requests. The customer gets notified via Push Notification or Text Message and then can view the status of the order every step of the way through the app
The U.S. laundry facilities & dry cleaning services market is expected to reach USD 14.1 billion by 2025, according to a new report by Grand View Research, Inc. The surge in on-demand laundry delivery services is anticipated to correspond with the demand in the upcoming years. Several factors such as e-laundry apps are anticipated to drive this growth. For additional information, check CSI Cleantie.com platform.
Loyalty/Reward Point Program
Increase your sales automatically by using the CSI loyalty/rewards points system
- Define your own loyalty point system and make your own coupons
- Define your redemption point, and redemption coupons
- Print professional looking redemption coupons automatically to encourage returning customers
- Classify customers based on the amount of collected points for more rewards
- Define multi-level redemption coupon