Our service partners charge your card on file automatically before delivering your order. In case you like to make payment, go to your account main menu, select Bills. Select invoice, select Payment.
How to a payment method on your account?
Adding and selecting a preferred payment method will allow you request the service. Depending on your location, you can add payment methods such as credit cards account. When the service is completed, your selected payment method is charged automatically by our service provider.
Add a payment method:
1. Select "Payments" from your app menu.
2. Tap Add New Card.
3. Add a payment method by scanning a card, manually entering card info.
Scan a credit card:
1. To scan a card, tap the camera icon. Your phone may ask permission for the Cleantie app to use the camera.
2. Center your card in your phone's screen so that all 4 corners flash green. Cards with embossed letters and numbers are typically easiest to scan.
3. Enter the card holder's name.
4. Tap Save.
Manually add a new card:
1. Enter your card number.
2. Enter the expiration date, and card holder's name.
3. Tap SAVE.
Update card info:
To update your card, simply select Add New Card.
Updating account settings
To update your name, email, phone number:
1. Select "Profile" in the main app menu
2. Tap the information you want to change.
3. Make your updates as you wish.
If you change your phone number, you'll receive a verification code via text message. Enter the code in your app to confirm the change.